Shipping & Returns

Made to order

Every piece is printed and prepared for you after you order. Production usually takes 2 to 5 business days, then your order ships and you receive a tracking email. Delivery time depends on where you live. Shipping is calculated at checkout.

Returns and exchanges

Because each item is made just for you, we can't accept returns or exchanges for change of mind or size. Please check the size guide on the product page before ordering.

If something is wrong

If your order arrives damaged, defective or not what you ordered, we will replace it or refund it. Write to us within 30 days of delivery with your order number and a photo of the issue, and we will reply within 2 to 3 business days.

Contact

office@pasconcierge.com